Carmel Solutions Inc. has released Revision 4.4 of TELEPRO, its suite of turnkey solution software, with enhancements in serialized inventory tracking, wireless reseller call rating and invoicing, carrier settlement, customer care call tracking, and direct switch interfaces.
The TELEPRO suite of software products features a range of functionality, including order entry and equipment sales, call rating, invoicing and invoice delivery, credit and collections management, customer care and retention, and cash processing and accounting. TELEPRO is used in-house by Carmel Solutions in its two nationwide service centers, as well as by clients who purchase the software and utilize it in their own back offices.
“We are especially happy with our work supporting the rating and invoicing of wireless reseller calls that originate from the major carrier’s retail distribution channels,” said James Hansen, president of Carmel. “This allows resellers of all sizes to purchase wireless numbers from Verizon or T-Mobile’s retail channel, and bill their clients under their own branding, combined and converged, with multiple other telecom products. With TELEPRO and Carmel Solutions, smaller resellers no longer need to face the daunting challenges and barriers of the major carriers’ wholesale distribution channel.”
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