To help make the billing process easier and more efficient for business customers, Verizon is introducing a series of new online bill-payment and analysis capabilities.
The new capabilities – available to businesses of all sizes through the Verizon Enterprise Center (VEC) global customer portal – provide simplified payment options, and enable businesses to analyze their bills, track their communications expenses in detail, and obtain faster responses to billing inquiries, according to the company.
The enhancements, which build on the online-billing options currently available through the VEC, feature:
Global Billing Report – Available in 62 currencies, Global Billing Report compiles worldwide billing data into a consolidated summary that enables multinational companies to monitor and analyze their global Verizon technology costs. Monthly reports provide a snapshot of customers’ expenses for voice, data, Internet and wireless services. Companies can also take advantage of a new Global Charges By Product feature, which provides an at-a-glance summary of companies’ invoices sorted by expenditures for specific products and services.
Simplified Online Payment Options – Enables Verizon customers to view the status of their payments and see adjustments reflected in near real time. Customers can also view invoices with unpaid balances on any of their accounts.
Billing Inquiry Form – This newly enhanced form enables customer inquiries to be routed more quickly for proper resolution.
In addition to the enhancements, Verizon says it offers business customers a range of online billing options that provide an alternative to paper-based billing.
Email this article
Add a comment
Printer version
Order reprints
RSS Feed
Bookmark article