Verizon Biz Adds IP Termination Capability for Wholesale Customers

A new service from Verizon Business is expected to streamline processes and expand choices for wholesale customers.

The company is adding an IP termination service. It’s available on a limited basis to the company’s switchless-termination and dedicated-termination toll free services, which use traditional telephony technology.

Wholesale telecommunication providers sell each segment of a telephone call ─ access, transport and termination ─ individually. The move to offer an IP-based toll-free termination option comes as wholesale customers and their customers transition to an all-IP network architecture, driven by growth in IP applications such as VoIP.

The service comes with new online features ─ via Verizon’s wholesale Web portal, Portfolio ─ that allow access to electronic order-entry systems, call-detail records and online bill presentation.

These enhancements also bring new rating options: Access-Based Billing and Operating Company Number (OCN)-Based Billing. OCN rates are based on the underlying LEC and geographic region for delivering voice and IP calls over the Verizon Business global network. The company says both of these billing services enable wholesale customers to better manage costs.

The recently upgraded Toll Free Order Management (TFOM) system is available through Portfolio to Advanced Toll-free customers to give them the ability to view, create, manage and deactivate toll-free records in near real-time. In addition, Portfolio provides access to Toll Free Network Manager, which allows customers to view current call routing plans and customize features on a near real-time basis.

With these changes, customers now have the choice of receiving bills either in paper format or the more environmentally friendly electronic invoice format.

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