Cox Deploys Managed IP Telephony Service for Businesses

Cox Business unveiled VoiceManager, a telephony platform that integrates a desktop phone, PC and wireless devices.

The fully owned and managed IP telephony platform scales to deliver mobility, business continuity and unified messaging solutions to small businesses and large enterprises, said Cox. Its productivity features include find-me/follow-me, auto attendant and a personal status manager to route calls to the most convenient location and designate priority callers. For mobility, the platform’s remote office, sequential ring and call notification functions allow users to direct calls to desk, home and mobile phones, as well as set up simultaneous ring and voice mail alerts.

Users also can adjust communications preferences from a Web portal. And the system’s unified messaging feature places voice mails and e-mails in one window for easy management, while the personal call manager logs call history on the desktop.

Cox Business maintains and manages the service over its secure hosted network. The company has launched the service for customers in Connecticut and Rhode Island and will expand to additional markets in 2008.

Cox Business www.coxvoicemanager.com

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