Comcast Communications Corp. debuts its Internet-based phone service today in Denver.
Comcast Digital Voice, which already is available in Baltimore, Boston, Seattle, Washington, D.C. and other areas, is part of a strategy to win customer loyalty as the company competes with satellite-TV providers and new services from telcos. Comcast is the nation's largest cable TV provider, with more than 700,000 of its 21.4 million subscribers residing in Colorado.
Noting that Comcast has been testing its Digital Voice service in Denver for some time, Cindy Parsons, a spokeswoman for the company, says, "We have been quietly launching Comcast Digital Voice node by node, neighborhood by neighborhood, while conducting extensive testing and employee training.”
The phone service costs $39.95 per month for subscribers who receive cable and high-speed Internet service and $44.95 for customers who receive only one other service. The company offers free installation as part of its debut and six-month promotional offer to let subscribers receive phone service and high-speed Internet for $69.95.
In addition to local and long-distance, Digital Voice offers three-way calling, caller ID, call forwarding, blocking and many other features. It also has 911 calling capability and notifies emergency operators of a caller’s location.
According to Standard and Poor’s, Comcast plans to expand its subscriber base to 250,000 by the end of this year and add another 1 million in 2006.
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