This has been a big week for telecom, with the FCC canceling the intercarrier compensation/Universal Service Fund vote, and an even bigger week for our country. With a new president-elect firmly in place, we can get a better idea of Obama’s impact on the telecom industry. Here’s a list of pros and cons from the Voice Report, distributed this week. What do you think of its observations?
Four downsides for enterprise telecom pros:
1. The financial crisis and recession hits the government pocketbook – federal, state and local – hard, and that means they’ll be looking for new fees and surcharges to levy, with many directed specifically at businesses. Communications services have always been a popular target (remember FET?). Expect Obama and the Dems to look hard at burdening enterprises with a new round of business-specific fees, and that means your bottom-line budget will be under pressure.
2. Lawmakers will be extremely reluctant to pass any legislation that draws down government revenues. And while Republicans will be hard pressed to stop any initiatives, it still will take experienced legislative maneuvering to get any bills through ... even for modest reductions in revenue. Look for bills like those that would remove cell phones from “listed property” (H.R. 5719 and S. 2668) or curtail taxes on wireless services (H.R.5793 and S. 3249) to die in committee, unless Obama proves to be a wizard on Capitol Hill.
3. Expect the net neutrality debate (along with the “digital divide” issue, see No. 6 below) to heat up with neutrality proponents coming out on top. That means communications services you use that “touch” the public Internet – like commercial VoIP – will be exposed to slower performance and poorer reliability as residential users consume more and more bandwidth.
4. Dems are strong proponents of privacy protections ... and while most of the debate will focus on service providers complying with current and new legislation, don’t be surprised if this trickles down to heightened and more pervasive corporate compliance regulations for e-mail, voice mail and electronic document handling.
Four very positive upsides:
1. The FCC will turn Democratic and look less favorably on lessening or eliminating regulations and relying on the free market to produce a reasonable level of competitive choice. This is very good news for enterprise users struggling with a very consolidated – near duopoly – market.
2. Broadband availability and penetration will move up in the national and political consciousness as eliminating the “Digital Divide” – and the perceived social and economic benefits to individuals – becomes an Obama priority. This will spur accelerated development of new broadband technologies, like WiMAX and BPL, and that broader (and presumably less expensive) availability will benefit business users. You’ll also see more oversight of broadband deployment, like the recently passed Broadband Data Improvement Act.
3. Pro-consumer initiatives – with some pass-throughs for businesses – will pick up steam under Obama. The Cell Phone Consumer Empowerment Act is a good example. Aimed directly at halting early termination fee (EFT) abuses, it has languished in Congress since 2007, even though it is a political no-brainer. And while the chief beneficiaries are consumers, enterprises stand to benefit as well.
4. Obama will be the first “digital” president. He proved that with his exceptional use of the Internet and mobile technologies to recruit volunteers, get out the vote and raise unprecedented sums of money for his campaign. You’ll see his administration drive that expertise throughout government. For you, it means a big push to digitize all dealings with government. Add the likelihood of greatly expanded government regulation in areas as diverse as financial reporting and the environment to health care and employee benefits. That means a potential explosion in information systems and related bandwidth demands. Net result: more pressure (and greater criticality) of your LANs and WANs.