Much of what the telecom industry faces in trying to move forward involves helping people change the way they think about technology. We need to reset expectations and challenge conventional wisdom. The good news is that research is appearing that helps do exactly that.A new paper recently authored by ...

More | 2 comment(s) 

As I contemplate where telecom will be in the next five years, a huge part of my focus is on how we (the grand, collective ‘We’) will interface not only to the networks we use, but in particular to people and content we reach through those networks. What will enable success and define differentiation ...

More | 3 comment(s) 

If you are wondering why service providers such as Verizon, AT&T, Comcast and Cox are having a hard time figuring out what services to sell you and I, I think we need to blame Burger King. Back in the days before Burger King became big, when you went into a fast food restaurant such as McDonald’s, ...

More | Leave comment