Billing & OSS

Dale Combs, president and CTO of Third Party Verification Inc. (3PV), AssureSign LLC and Marketing Systems Group Inc. (MSG) announced he has retired, effective Jan. 1, 2010. CEO David Brinkman will take on his role as president.Combs will maintain part-time involvement through mid-year while continuing his ownership interest in the companies. Brinkman will continue to oversee daily operations of the ...

Although they’re at each other’s throats in TV commercials, there’s one thing AT&T and Verizon Wireless can agree on: Metered billing for data is coming, and it might be here before we know it.Echoing what Verizon Wireless CTO Dick Lynch said earlier this year, AT&T CEO Randall Stephenson told a gathering in San Francisco this week that the industry is ...

Fiserv sponsored a survey of the Gen Y demographic and found they are hooked on mobile bill pay and banking, proving that Baby Boomers have truly slipped into the unhip generation they thought they’d never be.Thirty-three percent of Gen Ys – those between 21 and 29 years of age – conducted mobile banking in the last month, compared to 11 percent of ...

Virgin Mobile USA is cutting off its postpaid Helio users on May 25, according to multiple reports. Virgin Mobile, now owned by Sprint Nextel Corp., will give Helio customers $50 toward the purchase of a Sprint postpaid handset with a new two-year agreement, MobileCrunch reported. Otherwise, those subscribers will lose their service since Sprint is focusing on a prepaid-only strategy ...

On the face of it, service assurance appears to be the prototypical business problem — easy to define, but difficult to execute. Let’s start with the easy part, a definition: Service assurance (SA) is a procedure or set of procedures intended to optimize performance and provide management guidance in communications networks, media services and end-user applications. Service assurance is an ...