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Unplugged and Unhinged

Paula Bernier
08/20/2008

I may sound like a broken record here (you remember what a record is, right?), but I’m mad as hell and I’m not going to take it anymore! I’m referring, of course, to my services from Cox Communications Inc.

Loyal readers of my blog have heard me rail from time to time about my erratic cable modem service and how it knocks out not only my Internet access, but also my thin client’s access to the corporate server and my IP phone.

Well, listen to this! Cox yesterday and today has shut down the TV, Internet access and wireline voice services to my home and those of my neighbors. Two days! No wireline voice! And, while I got an automated message saying service might be out part of the first day, a lot of my neighbors had no idea what was going on.

That said, the Coffee Plantation in my neighborhood, which offers free Wi-Fi, is doing a great business. But having to leave my home office two days in a row has gotten me a bit unhinged. (Not only do I have to get out of my PJs, but I also have to leave alone my new Border Collie – hope she’s not eating the sofa. Oh yeah, and my productivity is suffering too.)

So, sorry Cox, but I’m just going to have to pick up my home phone and call your customer care line to disconnect my service. And this time I mean it!

Oh yeah.

Dang!


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