Telecom Outsourcing

Midwestern utility Ameren is expanding its relationship with Fiserv for both online and paper-based billing. The companies say this deal brings together two industry-leading capabilities from Fiserv to allow Ameren's utility companies to enhance their customer's billing and payment experience.Ameren's utility companies already rely on Fiserv for payment remittance and the distribution of electronic bills. With Fiserv as their technology ...

Virtualization is rapidly gaining traction in the networking world because it offers the promise of increased flexibility and scalability, while lowering the overall cost of ownership. As a general concept, “virtualization” refers to the transformation of discrete hardware resources supporting individual processes into abstract resources that serve a multitude of processes, which may not be local to a particular machine. ...

Italian telecom vendor Witech has chosen Adivent to expand the company’s sales reach throughout Europe, the Middle East and North America. The three-year deal is the largest contract ever for Adivent and marks the expansion of the firm's services outside of the European market.WiTech offers a range of solutions and services focused on NGWN/NGWS solutions, with a focus on Broadband ...

Companies can be hard to read, so I’m not clear on exactly what spurred AT&T Inc. (T) to bring 5,000 outsourced high-tech jobs back to the U.S. But whether this is simply a PR move, something AT&T expects to otherwise meet its interests, or an act of goodwill and patriotism, this seems to be a move in the right direction.Clearly, the ...

AT&T (T) says it’s reached a milestone in efforts to move 5,000 previously outsourced high-tech jobs back onto the payrolls of the phone giant’s operating companies in the U.S.AT&T claims it’s brought back more than 3,000 jobs outsourced by BellSouth outside the U.S., and the company is halfway toward its goal of bringing back another 2,000 jobs outsourced to locations in ...